Where are you on the path to making more informed, data-driven decisions? Have you identified the metrics? Do you have the right people? And most importantly, do you trust your data? We live in an era where access to technology and data are at our fingertips, literally. But when we...
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Finding the Right Reporting System
When a Fortune 200 financial services company needed to rethink their reporting systems, they turned to us for expertise and guidance. In particular, they wanted validation that their reporting and forward-facing data infrastructure were aligned with current business goals. The outcome? Within three months, we identified solutions to eradicate duplication,...
Using Integrated Data to Make Timely Decisions
Smart growth requires an understanding of the market and the ability to analyze data in order to prioritize opportunities. So, when a national developer came to us with a time-sensitive situation, our team was ready to put our marketing analytics skills to use. Not only did we exceed our goal...
Creating a Data System to Drive Organizational Growth
A growing company within the health information technology sector faced a confounding customer service challenge. The organization was experiencing unusually long wait times at one of its call centers and with no solution in site made a strategic call to stop booking new business. Looking for a data-drive solution, their...
Shawn’s 5-year Banking Industry Outlook
As we are wont to do at the turn of each year, January is a time when we humans attempt to prognosticate the trends or major events to come over the next 365 days. And with this year being the start of a new decade, we’re feeling that tendency ten-fold....
Meet & Greet Adam Searles: Spinnaker’s Data Solutions Swashbuckler
Meet a valued member of our Spinnaker team of experts: Adam Searles. Adam brings an analytical rigor to organizational decision making, and while the numbers are a large piece of that story, he’s known most for his people-focused solutions. He’s the guy you turn to for operational efficiency, process development,...
Meet & Greet Samantha Bourne: Spinnaker’s Risk Wrangler
Meet a valued member of our Spinnaker team of experts: Samantha Bourne. Samantha brings to bear more than 15 years of experience and leadership in risk management, underwriting and total claim payment solutions. Samantha cut her risk and compliance chops through several roles at a Fortune 100 financial services company...
A lens into Spinnakerfest 2019
Organizational growth requires great intention and attention. It requires leaders who not only understand where they’re going, but how they’re going to get there. And luckily for Spinnaker, it favors organizations who set their stakes early and embody the analyst mindset of continual reevaluation and course correction. Earlier this month...
Preparing your organization for the consumer data protection age
The European Union’s General Data Protection Regulation is just the tip of the iceberg when it comes to protecting consumer data. It’s by far the most comprehensive regulatory guideline to date, and its reverberations are already being felt stateside. As consumers, we’re becoming habituated to privacy policy notifications on websites. ...