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Finding the Right Reporting System

When a Fortune 200 financial services company needed to rethink their reporting systems, they turned to us for expertise and guidance. In particular, they wanted validation that their reporting and forward-facing data infrastructure were aligned with current business goals. The outcome? Within three months, we identified solutions to eradicate duplication, shift the focus to core business goals and ultimately save money. Interested...

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Using Integrated Data to Make Timely Decisions

Smart growth requires an understanding of the market and the ability to analyze data in order to prioritize opportunities. So, when a national developer came to us with a time-sensitive situation, our team was ready to put our marketing analytics skills to use. Not only did we exceed our goal within the 90-day time period, but we also generated 900 additional leads...

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Creating a Data System to Drive Organizational Growth

A growing company within the health information technology sector faced a confounding customer service challenge. The organization was experiencing unusually long wait times at one of its call centers and with no solution in sight made a strategic call to stop booking new business. Looking for a data-drive solution, their leadership team reached out to our Analytics Practice. The outcome? Call abandonment...

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Shawn’s 5-year Banking Industry Outlook

As we are wont to do at the turn of each year, January is a time when we humans attempt to prognosticate the trends or major events to come over the next 365 days. And with this year being the start of a new decade, we’re feeling that tendency ten-fold. So, when Forbes Finance Council asked me about what changes I expect...

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Meet & Greet Adam Searles: Spinnaker’s Data Solutions Swashbuckler

Meet a valued member of our Spinnaker team of experts: Adam Searles. Adam brings an analytical rigor to organizational decision making, and while the numbers are a large piece of that story, he’s known most for his people-focused solutions. He’s the guy you turn to for operational efficiency, process development, reporting and building out a well-rounded analytics team. A dedicated Virginia Tech...

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